We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Insight Guide, may collect from you, and how it is used. By using this website, you are accepting the practices described in this policy.
We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, your operating system, what brought you to our website, as well as which of our web pages you have accessed.
Additionally, if you communicate with us regarding our website or our services, we will collect any information that you provide to us in any such communication.
We use the collected information primarily for our internal purposes, such as providing, maintaining, evaluating, and improving our services and our website, fulfilling requests for information, and providing customer support.
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.
If we collect sensitive information (e.g., credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon on your web browser or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g., billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you may not have to log in after previously doing so, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
We reserve the right to update these policy terms as we determine, where this was last updated on 03/20/2022.
Right to Know About Personal Information Collected, Disclosed, or Sold
In California, consumers have the right to request that the business disclose what personal information it collects, uses, discloses, and sells.
A business that collects a consumer’s personal information shall inform consumers as to the categories of personal information to be collected and the purposes for which the categories of personal information shall be used.
A consumer shall have the right to request that a business delete any personal information about the consumer that the business has collected from the consumer.
A consumer shall have the right to request that a business that collects personal information about the consumer disclose to the consumer the following:
1) The categories of personal information it has collected about that consumer. 2) categories of sources from which the personal information is collected. 3) The business or commercial purpose for collecting or selling personal information. 4) The categories of third parties with whom the business shares personal information. 5) The specific pieces of personal information it has collected about that consumer.
A consumer shall have the right to request that a business that sells the consumer’s personal information, or that discloses it for a business purpose, disclose to that consumer:
1) The categories of personal information that the business collected about the consumer. 2) The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each category of third parties to whom the personal information was sold. 3) The categories of personal information that the business disclosed about the consumer for a business purpose.
A consumer shall have the right, at any time, to direct a business that sells personal information about the consumer to third parties not to sell the consumer’s personal information. This right may be referred to as the right to opt-out.
A business shall not discriminate against a consumer because the consumer exercised any of the consumer’s rights under this title.
A consumer can designate an authorized agent to make a request under the CCPA on the consumer’s behalf.
Instructions for Submitting a Verifiable Consumer Request
You can submit a request per the rights outlined below via telephone or mail. The verifiable consumer request must:
1) Provide sufficient information that allows us to reasonably verify you are the person about whom we’ve collected personal information or is a person authorized by the consumer to act on such consumer’s behalf.
2) Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond appropriately.
We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. We endeavor to respond to a verified consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.
We may deny your access request to know personal information if:
1) We cannot verify your identity. If the request is to know specific pieces of personal information, we may evaluate the request as if seeking the disclosure of categories only.
2) The request to know specific pieces of personal information creates a substantial, articulable, and unreasonable risk to the security of the personal information, your account with the business, or the security of the business’s systems or networks.
3) We receive a request from you more than twice in a twelve-month period.
We may deny your deletion request if retaining the personal information is necessary for us or our service provider(s) to:
1) Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
2) Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
3) Debug products to identify and repair errors that impair existing intended functionality.
4) Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
5) Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the businesses’ deletion of the information is likely to render impossible or seriously impair the achievement of such research if you have provided informed consent.
6) Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
7) Comply with a legal obligation.
8) Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Any disclosures we provide will only cover the twelve months preceding the receipt of your verifiable request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Collection of Personal Information
Insight Guide collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). This information is collected when you provide it to us, when you visit our website, request our services, or communicate with us and others. We may also collect information about you from other sources and combine that with the information you provided, in accordance with applicable law.
Personal information does not include:
1) Publicly available information from federal, state, or local government records. 2) Deidentified or aggregated consumer information.
Insight Guide has collected the following categories of consumers’ personal information, from the following sources, within the last twelve (12) months:
Information You Provide to Us:
When you contact us directly, interact with us at an event, or request more information about our services either online or offline, you may choose to provide personal information to us that identifies you. This could include the following categories of personal information:
Identifiers, such as name, phone number, email address, and zip code.
This information is collected for the business purpose of responding to and providing you with the information that you request from us, providing customer service, or to fulfill any other purpose for which you provide it.
Information Collected by Our Website:
When you visit our website, we collect information about your use of our site through cookies, which is a small text file that is stored on a user’s computer for record-keeping purposes. You can control the use and transmission of cookies by reviewing and selecting the appropriate settings in your web browser. If you choose to disable cookies, it may limit your use of certain features or functions on our website or service.
We may combine this information with other information that we have collected about you, and could include the following categories of personal information:
Identifiers, such as IP address, unique personal identifier, and other similar identifiers. b. Internet Activity, such as the page and search terms that led you to our website, pages visited on our website, your site interactions, the date/time of your visit, browser type, and computer and device information.
Geolocation Data, such as time zone, and consistent with your device permissions, we may also collect or derive location information from your device such as latitude/longitude, zip code, city, and state.
This information is collected for the business purposes of helping Insight Guide provide relevant marketing and content to you. We also use this information to compile aggregate data to better understand how visitors use our website to continually improve its performance, content, and overall site functionality, as well as to detect and protect against security incidents.
Information We Collect from Other Sources and Third Parties:
We may receive information about you from publicly available sources as permitted by law. We may also receive information from a third-party social networking service when you choose to connect with those services. This could include the following categories of personal information:
Identifiers, such as name, phone, email address, IP address, unique personal identifier, and other similar identifiers. Internet Activity, such as interaction with an advertisement. Geolocation Data, such as time zone, and consistent with your device permissions, we may also collect or derive location information from your device such as latitude/longitude, zip code, city, and state. This information is collected for the business purpose of providing relevant marketing and content to you, or to respond to and provide you with the information requested.
Other Uses of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
1) Provide services to or communicate with you at your request. 2) Operate, maintain, protect, and improve our site and services. 3) Monitor, measure, conduct analytics on, and improve marketing and advertising efforts. 4) Engage in re-targeting or interest-based advertising about services that may be of interest to you, and which are offered by Insight Guide. 5) Anonymize and aggregate information for market and website traffic flow and use analysis. 6) Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. 7) To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets or our affiliates’ assets in which personal information held by us or our affiliates about our website users is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collect for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your personal information to a third party for a business purpose, as those terms are defined in the above CCPA section of this document. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
We share the following categories of personal information:
We share with the following categories of third parties:
Disclosure or Sale of Personal Information
Insight Guide does not and will not sell the personal information of any party to third parties for business or commercial purposes.
Other California Privacy Rights
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for direct marketing purposes. To make such a request, please submit the request via one of the methods offered on our Contact Us page.
We do not sell the personal information of residents in the state of Nevada.